We at the Petaluma Village Network (https://www.villagenetworkofpetaluma.org) are about to embark on a program to loan iPads to some of our members who are isolated at home.
We will need to set them up, train the user, and provide ongoing support.
Are there any recommendations, or does anyone have experience with this?
We are considering possible use of LogMeIn remote suport software
Our members are mostly in their 70s
Thanks for any advice
Robert B
Hello Robert,
Hello Robert,
We are currently reviewing a product that may be ideal for your iPad loaner program. The review should be published on this site in the next few weeks.
Also, here are a couple of "remote viewers" (not remote control in the case of iPad) suggestions
Remote Support
Frank
Take a look at the product
Take a look at the product Oscar Family which we recently reviewed. It seems to us it should be relevant to this. See our Oscar Family product review.